Refund policy

Despite every effort to provide accurate images of each product’s colour and design, actual colours and design may vary slightly, due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.

We are able to accept the request if:
(1) the wrong item(s) was delivered to you
(2) damaged/ defective item(s) was delivered to you; or
(3) you did not receive your item(s)

Please reach out to us the within 7 days of receiving your order (if it was a wrong item or damaged/ defective item) with your order reference number and the photo of the item received.